Website operations / example service template
A WordPress site needs more than updates.
Care means knowing what changed, what still works and how to recover if it does not. The exact responsibilities should be agreed for each site.
A practical scope
Keep the important parts working.
This example outlines a possible maintenance service. A real proposal needs a site review, documented exclusions, support boundaries and verified delivery capacity.
01
Update with a way back
Plan plugin, theme and core changes, with a backup and a suitable test path before sensitive updates.
02
Test recovery, not just backup creation
Confirm that a backup can be restored and that essential journeys still work afterward.
03
Watch what matters
Define uptime, security hygiene and functional checks appropriate to the site.
04
Make ownership clear
Document what is included, what requires a separate project and how issues are escalated.
Before a plan
First, review the actual site.
Maintenance is shaped by the site’s risk, plugins, integrations, traffic and who can approve changes.
01
Inventory
Identify the environment, access, update path, dependencies and critical user journeys.
02
Agree the boundaries
Set the checks, communication and support scope before stating a price or response commitment.
03
Keep a record
Use change and recovery evidence to make maintenance reviewable over time.
Next step
See how a site handover review could start.
Tell us about your WordPress website and the care or support you need.